Frequently Asked Questions
Everything you need to know about your Leon Diamond purchase and our premium services.
How do I know the quality of the diamonds I am purchasing?
Every Leon Diamond piece is accompanied by a certificate of authenticity. Our natural diamonds are GIA certified, and our lab-grown options are IGI certified, ensuring you receive the exact cut, clarity, and carat weight promised.
What is your shipping policy for high-value jewelry?
We offer complimentary, fully insured overnight shipping on all domestic orders. For security purposes, an adult signature is required upon delivery for all Leon Diamond packages.
Do you offer a warranty on your engagement rings?
Yes, we provide a lifetime manufacturing warranty that covers any structural defects. We also offer complimentary annual cleaning and prong inspection to ensure your diamond remains secure.
Can I customize a piece or design a bespoke ring?
Absolutely. Our master jewelers specialize in custom designs. You can start by selecting a loose stone and working with our design team to create a one-of-a-kind setting that fits your vision.
What is your return and exchange policy?
We offer a 30-day return policy for a full refund or exchange on all standard collection items, provided they are in original, unworn condition. Please note that custom-designed pieces are final sale.
How can I find my correct ring size?
To ensure a perfect fit, we can mail you a complimentary physical ring sizer, or you can use our digital sizing guide available on our website. We also offer one free resizing within the first year of purchase.